Online Survey
Would you like to have more insight into the visitors' profile and satisfaction of your web site? With an online survey you can question a large number of visitors in a short timeframe. This user research provides insights that you can use to improve your website.
By means of the online survey we identify the following issues:
- Visitors Profile
- Needs of the target group
- Purpose of the site visit
- Extent to which the goal is reached
- Net Promotor Score
- Assessment of the site
- Satisfaction with regard to content, design, ease of use
- Elements that need improvement
Approach Online Survey
In consultation with the client, Netprofiler develops a questionnaire. The questionnaire is programmed by Netprofiler. Netprofiler uses the entry-exit method. The visitor is asked to participate in an online survey both at the entry and when leaving the website. If desired, Netprofiler can analyze the data periodically and present the findings to you in an interactive session. Due to your personal login, you can also monitor the results on a daily basis.
Which Online Survey Tool?
You would like to use an online survey on your site, but you don’t know what tool to use? We can help you with the choice between the different tools. Which online survey tool connects best to your needs & wishes? Eg which online survey tool can easily be linked to your web analytics tool?
Online Survey Results
Through an online survey you can improve your website because you can respond to the visitors' profile and needs. Netprofiler would like to help you in this process. Please contact us to discuss the various possibilities and costs!
